SimpliciTEA glass tea infuser – 400ml | MDTEA
- Regular price
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£22.00 - Regular price
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- Sale price
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£22.00
Shipping Details
Returns
Should any item you purchase from this site fail to meet your complete approval please return it to us in original condition within 30 days of receipt and we will give you a full refund of the item’s cost excluding postage costs. In addition, customers in the European Union are entitled to a statutory cooling-off period of seven business days.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
There are certain situations where only partial refunds are granted (if applicable)
Any item not in its original condition, that is damaged or missing parts for reasons not due to our error or any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.
Shipping
To return your product, you should mail your product to:
Mdtea Ltd.
4a Salisbury Rd,
Hove,
BN3 3AB
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, except in exceptional circumstances, the original cost of shipping will be deducted from your refund.
Product Description
Guarantees
Our Green Values
Health
Hand-blended and packed in the UK.
Environmentally sustainable
- Our blenders have visited over 130 tea estates worldwide to ensure we are using suppliers that have a proven track record of quality and systems management.
- A major part of this is employee welfare. It also gives us control over the quality of the finished product.
- Our blenders are certified by SALSA (Safe And Local Supplier Approved) ensuring we can apply strict employee welfare standards to our own supply chain.
- Our teas come from estates that strive to produce the very best quality and as such will get a proper premium for their teas – a portion of which is reinvested in the health and welfare of their employees.
- Every ingredient can be traced back to source.
- All of our suppliers are screened, with thorough documenting of their processes, and audited where deemed necessary.
- The majority of our suppliers hold accreditation from the British Retail Consortium (BRC) or the International Organisation for Standardization (ISO) and many of the large tea growers are also members of Fairtrade, Rainforest Alliance or involved in the Ethical Tea Partnership.
- Our teas and infusions are blended and packed in – and delivered from – offices and a factory in the UK.
- Both buildings were built to the highest possible energy efficiency standards. The office is built using locally sourced oak beams and handmade tiles.
- Both also use a biomass boiler for heating, water and welfare facilities, with the boiler being fuelled by sustainable wood from the surrounding estate.
- We do not use plastic and our packaging is 100% recyclable. We work with our stockists to re-use wholesale packaging as many times as possible.
- Our fusu tea temples are made from plant-based materials.